Refund policy

Return and Refund Policy

We offer a 3-day return window for eligible items. If your item arrives damaged or you received the wrong product, please contact us at care@shyhumblechefs.com within 3 days of delivery to arrange for a replacement or refund.

Important Notes:

• We only accept returns for items that are defective or damaged upon arrival.
• Due to the nature of our chili products (consumables), we do not offer refunds or exchanges for reasons other than damage or incorrect delivery.
• Items must remain unopened and in their original packaging to be considered for return.

Thank you for your understanding and support!